Customer Serivce - Staffing, Inc.

Location: Zeeland, MI

Compensation: Hourly at $15.00-$20.00/hr

Dental casework manufacturer is seeking an individual for the position of “Cabinet Quotation/Estimator”.  This role involves taking and understanding quotation requests pertaining to customized cabinetry.  <?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

Department: Customer Service

Reports to: Customer Service Manager

Responsibilities:

·         Gather information on desired models, modules, options, colors and customization

·         Create a detailed quote in Excel using quotation tool, existing templates and product catalog.  Depending on size/complexity of quotations, the Estimator will typically create 2-8 quotes per day

·         Create revisions to previous quotes as required by customer

·         Research past work orders for warranty work

·         Support limited product questions.

 

Experience/Skills Desired:

·         Experience in Customer Service/Estimator role as it pertains to fulfilling customized estimates in a timely manner

·         Experience working with Sales Representatives

·         Working knowledge of Excel and basic PC skills

·         Mechanical aptitude – ability to understand cabinetry illustrations/drawings

·         High attention to detail and accuracy

·         Experience with furniture/cabinetry a plus

·         Ability to multi-task multiple quotations and revisions

·         Assist Engineering with questions regarding customer expectations

·         Calm demeanor

·         Articulate verbal and phone skills

Availability

  • Start as Soon as Possible
  • Start Date: 06/27/2016

Contact Information

  • Phone: (616) 451-8955

Job Number: 230346


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